Thank you for visiting biztemplatefactory.com. Please read our Delivery Policy carefully to understand how we manage the delivery of our digital products.
All products sold on our website are digital products that are delivered electronically. As we only sell digital products, no physical shipping is involved, and we do not charge shipping fees.
Delivery Method
All our products are digital downloads. After purchase, you will have the option to download your purchase(s) from the order confirmation page. You will also receive an email containing a link to download your purchased items. Follow the instructions provided to download and save the file(s) to your device.
Delivery Time
Digital products are available for download immediately after your payment is confirmed. In most cases, you will receive the download link within minutes. However, delivery times may vary depending on the processing speed of the payment gateway and email services.
Non-Receipt of Digital Products
If you do not receive your download link within one hour of purchase, please check your spam/junk email folder. If the link is still not found, please contact us at hello@biztemplatefactory.com. with your order details for assistance.
Download Limitations
Please note that download links are typically valid for a limited number of downloads or a specific period. Ensure that you download and back up your files promptly.
Issues with Downloads
If you experience any issues with your downloads, please contact us. Provide your order number and a detailed description of the issue so we can assist you promptly.
Refunds and Exchanges
Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges unless a refund is required under relevant consumer protection laws. For more information, please refer to our Refund Policy.
Customer Support
If you have any questions or need further assistance, please contact us at hello@biztemplatefactory.com.